POLICIES
AND PROCEDURES
Personal Information
We will ask you for the following information as part of
the registration process.
Personal Information
E-Mail Address(es)
Our primary means of communication before and after the
event will be via e-mail. Please include
both your primary and an alternate e-mail address if
possible when you
register.
Cell
Phone
You will provide us your cell phone number when you register. Unless you provide
us with your cell phone number, we will assume that you won't be carrying one,
although it will be very helpful for us to know that for sure. If you get a cell
phone after you register or your cell phone number changes you can always contact
us and give us your updated information.
Distribute my Contact Information to Other Participants
You can choose to have us distribute your personal
contact information to other participants. This
option has been very popular since it allows you to be
able to communicate with other participants before, during
and after our events.
We have a strict "opt in" policy regrading distributing
your contact information to other participants.
We will only distribute your contact information with your
direct
permission, and your information
will only
be distributed to other participants and not to
anyone else. Information for minors will only be released
with the consent of a parent or guardian. All participant
contact information will be distributed to all
staff members for safety and on road
communications purposes.
Special
Considerations
You will also have the opportunity to let us
know about any special food considerations you
may need (such as
food allergies, lactose intolerant, vegetarian/vegan,
Kosher, etc.) and any additional considerations you
may need (such as special lodging requirements,
travel plans, boxed bike shipments, transportation of bike
trailers or shipping containers, CPAP machine, disability
accommodations, etc.) We will make every reasonable attempt
to try to accommodate
your
needs
but cannot
guarantee
that we will
be able to do so.
Emergency
Contact Information
Although it is not required, you will have the opportunity
to list someone for us to contact in case of an emergency.
Agreement,
Waiver & Release Of Liability
All participants must sign our Agreement, Waiver & Release
Of Liability before they receive any
services. This includes all people who will actually be riding
on the road,
and any friends and family who are not but still receiving
services from us. If you do not sign a waiver
and liability release you will not be allowed to participate.
There will be no exceptions to this policy.
Extra
Services And Merchandise Survey
We are always looking for ways to improve the
quality of our events by adding new services and merchandise
items and
would like to know which potential
new ones you might be interested in for development purposes.
However, we cannot guarantee that we will actually
offer any of the services or merchandise items listed.
Forward to 3rd party vendors
Bicycle Type and Wheel Size
You will indicate the type
of bike you will be riding and what size wheels you
will have. This will help us ensure that we have
the spare parts and tools necessary to support you,
especially tubes and tires, and is particularly important
if you will not be riding a road bike with 700c tires.
PERSONAL RIDING AND EQUIPMENT
What is your average riding pace? mph
This is to ensure you are fully supported during the
entire tour.
What type of bicycle do you plan on riding?
Wheel Size and Valve Stem Type
to ensure we stock the proper tubes
Transportation and parts
Do you plan on using a personal Global Positioning System
(GPS) device to navigate while riding?
Route dataset files will be available for download to
participants who own a personal GPS device. If yes, please
specify the brand and model (example: Garmin Edge 800, Garmin eTrex Legend Cx, Garmin GPSMap 60CSx, Samsung Galaxy S5 and Map My Ride, Apple iPhone 6 and Ride With GPS, etc.)
What is your handlebar diameter?
This is to ensure you have the appropriate handlebar
mount if we provide you one of our GPS units.
Do you plan on having your own additional on road SAG
support?
Contact to see if you might be interested in volunteer
opportunities
PERSONAL TRAVEL AND LODGING
Please Indicate Where You Will Park During the Tour
Provide information to parking suppliers
Contact to see if you might be interested in vehicle
usage volunteer opportunities
Would You be Interested in Sharing a Room at the Supported
Hotels with Another Participant?
Help you save money on hotel rooms
Only once registered
We will not coordinate sharing hotel rooms
only if hotels get booked
When Will You Check Into the Event? and Will You Be
Staying at the Supported Hotel on Friday Night?
Make sure you receive all registration materials and
coordinate check-in and opening meeting(s) |