POLICIES AND PROCEDURES
Payments
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All
mechanical services and parts must be paid for in full up to the
estimated amount before any work will begin. There will be absolutely
no exceptions to this policy for any reason.
Our mechanic will provide you with an estimate of the necessary work
to be performed and any parts needed before any work begins, and can
also issue you a receipt for all work peformed and parts provided upon
request.
- Click
Here for more information about Purchases During
Our Events
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Particularly in our stopping towns, having everything prepaid
will actually be much more convenient than collecting payment afterward.
The
money would have to be paid anyways and after your bike is done you will be
able
to just
pick
it up yourself, rather than
having to find our mechanic to pay him if he is not around.
Although it is our mechanic's intent to provide you with the most accurate
and complete estimate possible, it is possible that an unforeseen situation
may arise in which your bike needs additional work and/or parts. In this
case our mechanic will inform you of any additional amount needed and you
will need to settle up on that amount before your bicycle can be returned.
If you are on the road and your bike cannot be ridden and you do not have
enough money to pay for any mechanical services and/or parts necessary
to repair your bicycle to a rideable condition, you and your bike will be
transported to the next stopping town according to our SAG Vehicle Support
procedures.
- Click
Here for more information about our SAG Vehicle Support.
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