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POLICIES AND PROCEDURES
Getting Lost


No matter how clear cut our cue sheets, maps, road markings, or any of our other navigational system are, someone, somewhere is going to get lost - it's the inevitable truth. Instead of ignoring this reality, we want our participants to be prepared and informed of the best way to get back on route in case you are or even think you might be lost.

What To Do If You May Be Lost
If you are lost, or even think you may be lost, contact us for assistance IMMEDIATELY. We will be more than happy to confirm if you are still on route, and if not, we will direct you back to the route.

From experience, people who have become extremely lost could have quickly gotten back on route if they had simply called when they first realized they might be going in the wrong direction. But instead of calling, they continued to ride for miles trying to get back on the route, which only complicated the matter.

Determining If You Are Lost
A useful way to determine if you are still on route is to make a note of your mileage on your cycle computer at the point where you become aware that you may be lost. If after three miles from that point you don't see any confirmation mark at all, most likely you are lost and should call us for support.

Getting Back on Route
If it is confirmed that you are lost, the first thing we will do is determine your location. Any information you can provide will speed up the process. Information such as where you think you may be, the last time you knew exactly where you were, how long it's been since you knew where you were in terms time and/or miles, any landmarks or street signs you've seen, and any other tips will be extremely helpful. We will direct you back to the route from your current location, but you may need to continue cycling to a reference point from which your location can be verified, such as a street intersection with posted signs.

If you are lost and need a SAG vehicle to come pick you up, it is crucial that you stay where you are and do not continue to ride. We have already verified your location and a SAG vehicle is already on its way at this point – it will make it extremely difficult if you are not where you say you are.

P.O. Box 8454 • Chicago, IL 60680 • (877) TOUR-ILL [868-7455]
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