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POLICIES AND PROCEDURES
Shipping Carriers

Shipping CarriersShipping Rates
Personal Preparation of Shipping Documents and Additional Labelling Considerations

Shipment Tracking
InsuranceHazardous Items


Shipping Carriers

BikeFlights
We highly recommend using BikeFlights (www.bikeflights.com) to generate your shipping documents. BikeFlights has partnered with United Parcel Service (UPS) and the rates you will receive through them are significantly lower than UPS's standard rates. BikeFlights will directly email you the necessary documents to print out and attach to your boxed bicycle for shipment.

To create your shipping documents, enter your shipping information into the BikeFlights web site (origin, destination, date, package size and weight, etc.). You can choose to have your boxed bicycle picked up or drop it off yourself at a UPS location, and you can also purchase additional shipment insurance as necessary.

Other Carriers
If you don't generate your shipping documents through BikeFlights, you can also generate them directly yourself through United Parcel Service (UPS) or Federal Express (FedEx). For international shipments, you may also be able to ship your boxed bicycle via DHL.

Almost all bicycle shipping containers exceed the maximum package dimensions of the United States Postal Service (USPS) so you should not plan on using them as your shipping carrier.

Shipping Rates
Shipping rates are influenced by both the size and the weight of your shipment. To get the most economical shipping rates, the Shipment Size of your shipping container should be less than or equal to 130 inches, where the Shipment Size = Length + 2 x Width + 2 x Height. You can also ship packages with a Shipment Size of up to 165, but it will be charged at oversized rates which are significantly higher. Very large shipping containers and shipping tandem, trike, recumbent, extra-long recumbent bikes will most likely incur oversized charges. Freight rates apply to shipping containers with shipment sizes above 165.

Weight matters also, but it tends not to be an issue for bikes, which are relatively light. FedEx and UPS will ship packages up to 150 lb (68kg) but you'll get the best rates for packages under 70 lb.

Shipping rates will also depend on the shipment speed (ground, 2-day, overnight etc.)

You will need to check with the individual shipping carriers for specific shipping rate information.

Personal Preparation of Shipping Documents and Additional Labelling Considerations

  • Click Here for more information about personal preparation of shipping documents and additional labelling considerations.

Shipment Tracking
You can easily check the progress of your shipped bike yourself through the tracking number provided by the shipping carrier to ensure your bike's on-time arrival. We highly recommend signing up for automated e-mail and text alerts regarding updates of the status of your shipment including notice of delivery or any shipping delays.

Insurance
Given the high value of bicycle shipments, we strongly recommend purchasing additional shipping insurance above the basic level of insurance all shipping carriers provide in case your bicycle is damaged during shipping. Note that damage to shipping containers due to normal handling is not covered.

We will not be responsible for any damage incurred during any aspect of shipping bicycles to or from our events.

Hazardous Items
You must also make sure to properly pack any hazardous items that are restricted for shipment by the shipping carrier, such as CO2 cartridges and lithium batteries.

  • Click Here for more infomation about shipping hazardous items.

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