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POLICIES AND PROCEDURES
Contacting Medical Support Services


911 is the universal access number for EMS from all locations on our routes – there are no special or unique local phone numbers.

Where available, the phone number for the supporting hospital in each stopping town is listed on the in town maps. All supporting hospitals are open 24 hours.

We can always be be reached at our main phone number at (877) TOUR-ILL [868-7455].

If you or anyone else needs medical support use your cell phone. If you do not have a cell phone, inform a staff member and they will immediately contact medical support services. If a staff member is not available, inform another participant or anyone else nearby so they can contact medical support services for you. After contacting medical support services, call us to inform us of the situation so that you or the person experiencing a medical situation is accounted for.

P.O. Box 8454 • Chicago, IL 60680 • (877) TOUR-ILL [868-7455]
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