Procedures for Postponed 2020 Participants
Hi everyone, with our event registration
open and information updated for all 2021 events
to let you know how to register for this year’s
events by applying your credit from last year's postponed
events. We want to offer you as much accommodation,
flexibility, and transparency as possible, and make
as easy as we possibly can to apply your
credit moving forward.
Please do not hesitate to let us know
if you have any questions or need anything else.
For the fastest possible service, PHONE CALLS ARE
BEST IN EVERY SITUATION. Our toll-free number is
(877) TOUR-ILL [868-7455].
We sincerely appreciate your
understanding of how Covid 19 affected our small
business as well as our
ability to keep a roof over our head and dinner on
the table for us, our employees, and our families
after this unprecedented year. Because of you and
your consideration we are still in business and look
forward to serving you for many years.
Thank you again for everything and
let's get ready to hit the road!
Robert S. Layton
Everyone who registered for one of last
year's events will receive an email listing your
name, your credit amount, your unique promo code
to use when registering, and the access
code to register at last year's prices. If you did
not receive this email please contact us immediately
and we will send
you this information.
Your credit amount is the total amount we received from you when you originally
registered for our 2020 events. If you registered for multiple events it
is the total amount for all events you registered for. This amount does not
include any sales tax
or RaceRoster.com processing fees you may have paid when originally
(more information about taxes and processing fees
The credit amount you have will never
expire. We want you to be able to participate in
when it's convenient for you, whether it's this year
or any time in the future.
If you believe your credit amount is
incorrect, please let us know immediately and we
would be happy to look
into it for you.
Online RaceRoster.com Registration
Even though you had previously registered last year, we still need everyone
to re-register for this year’s events through our online registration
system at RaceRoster.com in order to get an accurate headcount. The only
exception will be for volunteer registrations - we will contact you separately
on a volunteer
basis last year.
Every individual participant will receive a unique promo code with a value
equal to your credit amount which you will use in RaceRoster.com at checkout.
can use your promo code in the following ways at no additional cost:
- To register yourself for any Bicycle Illinois
or Bike Wisconsin event, service or merchandise
item we offer, even if it was not the one you
had originally signed up for.
- To transfer your registration, you may give
your promo code to anyone to use when
effectively transferring your registration
to him/her. Unfortunately, we cannot assist
you finding someone to transfer your
code to. Please note, you cannot use Bicycle
Illinois/Bike Wisconsin social
platforms when promoting
DO NOT ENTER YOUR
CREDIT CARD INFORMATION INTO THE ONLINE REGISTRATION
FORM IF YOU DO NOT EXPECT ANY ADDITIONAL CHARGES. Contact
us for help instead.
Price Schedules, Dates, and
We will follow the original date and pricing schedule from the 2020 season
for (and only for) all postponed participants. This schedule is listed under
the "Prices and Deadlines" information for each event online and
has discounted rates and extended registration deadlines from our current
except for our RAGBRAI Transportation Service. For every previous registrant
of our RAGBRAI Transportation Service instead, we will guarantee
that a seat will be available
for you until March 15th. The regular registration,
late, and day of event registration deadlines for all events and services
will still be the same as the current year.
The date and pricing schedule is the same as last
year for non-rider registrations and all other extra
services and merchandise items such as our transportation
services, towel service, and the mechanical support
plan. You will be able to register for these extra
services for the amount you originally paid last
year regardless of when you register.
If you register for an event at a lower
rate than you did last year, you can keep the difference
a credit amount that will never expire which you
can use to register for another event, service, or
merchandise item we offer. For example, if you had
originally registered for an event at $479.00 last
year and register for the same event at $429.00 this
year, you will still have a $50.00 credit amount.
We will issue you a new promo code in this case since
your initial promo code will no longer be valid.
2020 Participant Registration Categories
and Access Codes
All events on RaceRoster.com have special "Sub-events" for postponed
2020 participants only which you should use to register. These sub-events will
initially be grayed out and require you to enter an access code before you
can select them to prevent the general public from using them. This access
code will be included in the email you receive from us. If you do not receive
this email, please contact us immediately and we will send you this
You should enter this access code into
the field under "Do you have an access code?" and
then click the button labeled "Validate".
After the access code has been accepted, the sub-event
will become available for you to select by turning
black and the lock next to it will become green and
Registration and Promo Code Usage
After you select the appropriate sub-event for postponed 2020 participants
you will complete the registration form.
At the bottom of the registration form,
enter your promo code included in the email you receive
from us into the field under "Enter promo code
or gift code". This will apply your credit value
to your registration as appropriate. Each unique
promo code may only be used once.
We will track and verify the usage
of all credit amounts, promo codes, and sub-events
for postponed 2020 participants
to ensure they have been used properly. We reserve
the right to refuse any registration if it has been
If you use less than your total credit
amount to register, you will still have a remaining
credit equal to the difference that will never
expire. We will issue you a new promo code
to use since your initial promo code will no longer
We will not issue any refunds at any time for any
reason after you use your credit value to register.
If you do not participate and would like a refund
you MUST purchase an individual travel insurance
plan, which will reimburse you according to the plan
Here for more information about
our refund policy.
Taxes, Processing Fees and
Even though you will register online, you will not pay any taxes or additional
RaceRoster.com service fees for any total amount that is less than or equal
to your credit amount because you already paid these when you originally
If your total amount is more than the
value of your credit amount you will be responsible
to pay for the
additional amounts on your own. You will also need
to pay any applicable taxes and additional RaceRoster.com
processing fees on the additional amount, but
not on any amount already covered by your credit
For example, let’s say you have
a credit value of $429.00. While
registering for a full
tour with a price of $429.00 you decide to add on
towel service for the full tour for $36.00 for a
total amount of $465.00. After using your promo code,
you would still need to pay the additional $36.00
yourself as well as taxes (if applicable) and the
RaceRoster.com processing fees on the additional
$36.00, but not on the full amount of $465.00.
NOT ENTER YOUR CREDIT CARD INFORMATION INTO
THE ONLINE REGISTRATION FORM IF YOU DO NOT
EXPECT ANY ADDITIONAL CHARGES. Contact
us for help instead.